Ordering and Shipping
Q. How do I place a window film
A. Our Granite film comes in
standard 36" width and is sold by the foot. When you click the "add to cart"
button, just change the number in the quantity box to however many roll you
need of that particular size.
Q. Do you accept orders from
outside the US?
A. No, we do not accept orders from countries other than
payment methods do you accept?
A. We accept credit cards through
Q. How long will it take to get
A. Orders usually take approximately 5-7 days to arrive at
your home. We will send you an email the day your order is shipped. If
it's longer than expected and you haven't yet received your order shipment
confirmation, just email us at: email@example.com
Q: Is it possible to get my order
Yes! After you have completed your order, email us
at firstname.lastname@example.org with
your delivery desires. We will do our best to get your order to you in
your time frame.
Q. Which shipping methods do you
A. We ship via US Postal Service by 3 day ground or 2 day
Q. What is
your return/refund policy?
A. We do accept returns, however we do not
refund shipping & handling charges, only the retail price of the film.
The film must be returned to us at your expense and it cannot have
been cut, installed or
damaged in any way. It must be returned to us in resale condition for a
refund to be issued. Please advise us of any returns by email using this
if I accidentally provided an incorrect shipping
A. We bear no
responsibility for shipping your order to an incorrect address you
provided. Once the order is placed into the carrier's hands, our
responsibility ends. Other than for shipping damage, we bear no
financial responsibility for the order in
Q. What should I do
if the film is damaged during
A. We provide insurance for
shipping damage, and once notified, we will ship you a replacement
order. Please email us at the following
address: email@example.com Give us your PayPal email
address and the date you ordered your film. If you have it, you can
forward the PayPal purchase receipt you received when the order went through,
or the "Thank You" email we sent acknowledging your purchase. We will
ship your replacement film ASAP.
HERE to Purchase